Legal

Privacy Policy

How Good Chem Grades collects, uses, and protects the information you share when inquiring about or booking tutoring.

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Information we collect

We collect only what is needed to respond to inquiries and deliver tutoring sessions.

  • Contact details you submit, such as name and email address
  • Academic context you choose to share, such as course level, subject, and goals
  • Scheduling information related to booked sessions
  • Basic technical data from your visit, such as browser type and pages viewed

How we use your information

Your information is used to:

  • Reply to inquiries and recommend a suitable tutoring package
  • Schedule, deliver, and follow up on tutoring sessions
  • Send session notes, materials, and study recommendations
  • Maintain records of services provided

What we do not do

We do not sell your personal information. We do not share it with third parties for their own marketing. Session content is not published or used as promotional material, and testimonials are only used with explicit written consent.

Students under 18

When the student is a minor, a parent or guardian is expected to arrange tutoring and consent to the collection of information. If you believe a minor has submitted information without that consent, contact us and we will remove it.

Service providers

We rely on third-party tools to run the service — for example email, video conferencing, scheduling, and payment processing. These providers handle only the data needed to perform their function and are bound by their own privacy terms.

Data retention and security

Information is kept only as long as needed to provide services and meet recordkeeping obligations, then deleted. We take reasonable measures to protect the information we hold, though no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential email at any time. Contact us using the form on the Contact page.

Changes to this policy

This policy may be updated as the service evolves. The date at the top of the page reflects the most recent revision.